AgustaWestland celebrated today the official opening of its new Regional Supply Center in Aberdeen, Scotland. The opening ceremony was held in the presence of local dignitaries and representatives from major operators and industry.
Located close to Aberdeen Airport, the new facility has been operational 24/7 since January of this year delivering spare parts to operators. The Supply Center supports a range of customers using the AW139 intermediate and the AW189 super medium helicopter types for offshore transportation in the North Sea, and will support UK SAR operations.
Photo courtesy of AgustaWestland
Customers can immediately access the parts required; with approximately 2,000 different lines of spares already stored at the warehouse, AgustaWestland expects this figure to be tripled by the fourth quarter this year. The Supply Center is currently supporting almost 80 aircraft in Northern Europe, and this number will increase as more AW139s and AW189s enter into service. The Aberdeen’s Regional Supply Center will also act as the spare parts hub for the UK SAR program.
The opening of the Regional Supply Center in one of the most important regions for helicopter operations is a major step forward to expand the level of service offered by AgustaWestland to its growing customer base and to guarantee increased responsiveness to maximize operational effectiveness.
This latest service achievement comes as AgustaWestland focuses on its Service Excellence initiative, by which the company aims to provide customers with sustainable performance improvements for their day to day operations, including delivery of spares.
A CAE 3000 Series AW189 Level D Full Flight simulator, designed specifically to support training for search and rescue operations, will also be ready-for-training with Rotorsim, an AgustaWestland and CAE joint venture, in Aberdeen this year.