REACH Air Medical Services of Santa Rosa, Calif. has been transporting patients in northern California and western Oregon for 20 years.
Starting with one AgustaWestland A109 on April 17, 1987, REACH has since expanded its operations to six A109s, one Eurocopter BO105 and two Bell Helicopter 407s, with one on backup, all flying from seven bases. The bases are located in Santa Rosa, San Joaquin, Contra Costa, Shasta, Lake, Yuba counties in California and Benton County, Ore.
REACH was initially established to serve the California counties of Sonoma, Marin, Napa, Lake, and Mendocino. In operation 24 hr a day, the helicopters are staffed with a crew nurse and one paramedic on 24-hr shifts and a pilot on a 12-hr shifts. The company employs 182 people.
About 50 percent of the 4,000 flights each year are from accident scenes; the other 50 percent of the flights are inter-facility transports of patients. REACH’s helicopters typically pick up patients within 150 nm of the closest base.
REACH offers a membership program, REACH for Life. Membership is $45 a year and covers family members. If it becomes necessary to transport a family member, and if insurance does not cover the total cost of air transport, REACH will accept whatever the member’s insurance company pays.