Scotland’s Aberdeen University and CHC Helicopters to Research Crew Resource Management

By Brian Garrett-Glaser | March 21, 2019
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CHC Helicopters and Aberdeen University’s Department of Industrial Psychology received $70,600 to fund PhD research projects in crew resource management (CRM) and human factors training, beginning September 2019.

The award, made by the Scottish Graduate School of Social Science and the Economic and Social Research Council, will support Dr. Amy Irwin and her team working with the CHC Flight Training Department in Aberbdeen to study the latest helicopter operation training methods and scientific evaluation techniques.

“CRM/HF training is a mandatory European Aviation Safety Agency (EASA) requirement for all pilots and engineers,” Dr. Irwin said of the award. “This research will evaluate how non-technical factors, for example, how we behave as individuals and team members, may impact upon flight safety.”


Mark Abbey, CHC Helicopters’ regional director for Europe, Middle East and Africa, said he was “delighted that my team can collaborate with Dr. Irwin on this cutting-edge research, which will raise standards within CRM, ensuring practical application of a science which has already improved aviation safety.”

Irwin’s past research has primarily focused on examining how non-technical skills impact work performance in the agriculture, aviation and healthcare industries, according to her University of Aberdeen profile. In 2017, she received a research grant to assess “factors influencing non-technical skills in offshore and emergency helicopter teams.”

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